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978-433-8613

           After Hours EMERGENCIES

Careers at Pepperell Vet - Sorry, we are not currently hiring

Veterinary Receptionist - Position Filled!

We are in need of an experienced veterinary receptionist to assist our staff in making our hospital run smoothly and efficiently, and to make sure our clients receive the personal attention they need. Our receptionists are the first faces our clients see when they walk in and the first voice they hear on the phone making them an integral part of our organization.

 

The duties of our receptionists include, but are not limited to:

- Greeting clients and checking patients in

- Going over basic surgical estimates with clients

- Creating basic surgical estimates for patients

- Answering phone calls and determining the urgency of the call

- Relaying messages to doctors and management

- Making appointments with exceptional judgment of doctor and patient time

- Scheduling basic surgical procedures

- Keeping track of client flow and alerting clients when the doctor is running behind

- Checking patients out and processing payment transactions

- Balancing your register at the end of shifts

- Verifying all records are complete and properly filed away

- Retrieving records for upcoming appointments

- Calling clients with reminder calls, to check in on patients, or other calls as needed

- Making copies and sending/receiving faxes

- Keeping the front office neat and organized

- Dispensing flea/tick/heartworm medication accurately

- Restocking retail shelves and pricing retail items

- Taking prescription requests

- Cleaning the waiting areas after patient accidents (when safe to do so)

- Taking in fecal and urine samples 

 

Requirements:

- High School education/GED

- Previous experience as a veterinary receptionist is a MUST (technician experience a plus but not necessary)

- Computer proficiency with Windows based computers (Cornerstone Veterinary Practice Management Software a plus) 

- Exceptional problem-solving and multitasking skills (we are a very busy, face paced hospital)

- Exceptional customer care skills and compassion 

 

If interested, please forward a copy of your resume and a cover letter to PVH@Pepvet.com

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